Megawatt Fiber - Lawrence County outage – Incident details

All systems operational

Lawrence County outage

ResolvedMajor outage8 hours 55 minutes

Affected

Lawrence County, TN

Major outage from 11:43 AM to 5:19 PM, Operational from 5:19 PM to 6:16 PM, Major outage from 6:16 PM to 8:39 PM

  • ResolvedUTC

    Lawrence County is now operational!

  • UpdateUTC

    Technicians are now on site with replacement equipment and are actively working to restore service in Lawrence County. Our Network Operations and field teams remain fully engaged and are working together to complete the necessary equipment changes and restore connectivity as quickly as possible.

    We appreciate your continued patience and will provide another update as restoration efforts progress

  • UpdateUTC

    Our Network Operations and field teams have identified the equipment involved in the Lawrence County service disruption and are actively working to restore connectivity. Alternate equipment is being brought to the site while permanent replacement equipment is also in transit.

    Teams remain fully engaged, and restoration is our top priority. We appreciate your continued patience and will provide another update as soon as additional information is available. Next update will be 12:15 CDT.

  • IdentifiedUTC

    Faulty equipment has been identified and we are working to get it replaced as quickly as possible.

  • UpdateUTC

    Our team is actively investigating a network disruption impacting services in the area. Engineering and field resources are engaged, and we are working with our carrier partners as needed to restore service as quickly as possible.

    We will provide another update as more information becomes available.

     

  • InvestigatingUTC

    A network outage has been detected for Lawrence County